Lookers have always been known for our great choice of cars and our friendly service, but did you know that we’re also a Mumsnet accredited family friendly retailer?
If you’re looking for a new car but the thought of visiting dealerships with the little ones fills you with dread, don’t worry. Here at Lookers, we’re proud of our family friendly ethos and aim to make each and every family feel relaxed and welcome throughout their visit. Whether it’s free drinks and biscuits or a relaxed area for children to play, we have it covered.
In our Mumsnet survey, 71% of visitors said they were satisfied with their visit with 83% saying they would visit again. What made it memorable for most was the way their families were made to feel welcome, with one saying, “Really lovely visit, friendly staff and even an activity sheet for my niece to complete.”
As well as activity sheets, our dealerships also have a range of children’s books, written in-house, which are centred on the adventures of our mascot, Lucky the dog. We recently released a road safety themed book for children and our latest story is all about electric cars and the environment as part of our fundraising campaign for charity, Ben, the Lookers Electric Charge.
We received valuable feedback through the Mumsnet survey of visitors from across the UK. Comments were left about individuals in our dealerships which left us very proud, with one parent saying, “The sales guy was brilliant! He even gave my daughter a Lookers-themed children’s book to keep! My daughter was really pleased with that and loves it! Calmed her down and kept her quiet! A real credit to Lookers.”
We’re not only a family friendly retailer but a family friendly employer too, the only motor retailer in the UK to receive this accolade. Our flexible working hours and industry leading maternity leave, as well as our Top Employer status, shows we understand how important family life is. We want all our people to have a good work life balance and encourage them to do so through our various methods of support.
To find out more about our family friendly employer ethos, take a look at our careers website here.
As always, we’re delighted to welcome you all into our dealerships so don’t hesitate to drop by if you’re looking for a new car. We can guarantee you’ll be made to feel right at home.